1. Date & time of accident & accident place
2. Nature of loss, Place of loss and Brief description of loss
3. Name and address of police station if FIR filed
4. Name of person who took insured to hospital
5. Name of the hospital if insured is hospitalized
6. Name/statement/address & other details of witness who took insured to hospital
7. Name of attending physician and family physician

Visit to site of accident, Enquiry at site, witness statement if available, Visit to hospital, Enquiry from attending Doctor, if required, Visit residence of injured / deceased, Collect copy of Police Report, F.I.R, Collect Identity proof.